29Jan/082
The Brick Comes Through
I guess its the power of the press, as the Brick finally decided to honor the warranty they sold me. After several phone calls with the West Edmonton Mall Brick and emailing head office a few times an unlikely source that cost me $5.00 helped me get my money back. I wrote a report on The Squeaky Wheel and I received an email within 24 hours and everything was settled from there.
I'm happy that it was resolved, but I'm utterly annoyed at the amount of hassle I had too go through. What did I get with my credit? Two recliners and a bi-cast leather Futon for when someone stays over. Maybe I'll even post a picture once it gets delivered.
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February 2nd, 2008 - 14:10
Glad your persistance paid off and you got redemption for the Brick’s mistake.
December 28th, 2008 - 17:33
hey im having the same problem what did you do to get them to finally honor the warranty please help me